You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How can I remove a member from a shared folder and delete their folders/files from their computer?
Hi all, I want to remove a member from Dropbox and ensure the files are deleted from their computer, but there is no option to "Let XXX keep a copy of this shared folder". How can I be sure that the ...
Jay
Dropbox Staff
Dropbox StaffHi arktis, thanks for contacting us.
When following these steps, are you not seeing the option on the Dropbox site or the desktop app for leaving a copy of the shared folder.
This will help me to assist further!
Hi, I am doing it on dropbox.com and don't see the option of allowing the member to keep a copy. Here's the screenshot:
- Nancy
Hey arktis, sorry for jumping in. Just to clarify, is the option missing on another browser/incognito mode?
Yes, it is missing both on another browser and also in incognito mode.
- Jay
Are you using the Dropbox site in the dark mode theme?
What plan are you and the other user on at this moment?
Hi, I am not using the dark mode them. I am on a family plan; the other user was on the same family plan but has already been removed.
- Jay
Thanks for the update, could you contact the support team directly for them to investigate this matter in more detail on their end?
