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Forum Discussion

Reesalc's avatar
Reesalc
Explorer | Level 3
6 years ago

How can I save scanned documents into specific folders?

I need to be able to scan directly into shared files.  So far I can only manage to scan into my personal file.  Doesn't seem like much of a big deal because I could move the file from there, BUT when...
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey RickyW, thanks for the nudge on this thread.

 

Can you please give us some more info on the issue, like how you're scanning the files?

 

Are you using the Dropbox mobile app to scan them? Or are you on the desktop app?

 

Any additional info would be really helpful.

RickyW's avatar
RickyW
Explorer | Level 4
2 years ago

Hi,

 

I'm using iphone 13. It's showing "Recent Folders". Below that it's showing "All Folders", this is where I can only expound on my personal folder, but not having the option to open the work folder.

 

In my other iphone (SE), the option to save in another folder is available. It gives few folders under "Save Location"  and at the bottom there's a button that says "Choose Another Folder", from which i can go to either my personal or work/shared folder.

 

I can share you screenshot but I'd prefer to not post it in an open forum like this. Perhaps you can send me an email?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the additional info, Ricky.

     

    Which version of the Dropbox app are you using on both of these devices?

     

    I'm on the most recent version (330.2.2) and I see what you see on your iPhone SE.

    • RickyW's avatar
      RickyW
      Explorer | Level 4
      2 years ago

      Hi, I'm also on 330.2.2

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Ricky! I hope you’re doing well. 

         

        Is it possible to hide any personal info that may be showing on your screenshot, before posting it here? 

         

        I’m asking because a visual would really help us, in this case.

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