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Forum Discussion
I can't share any files with my members. It states "banned member", what can I do?
In this morning, I wanna share the folder to my member by inviting his email, but unable to share it where it stated banned member, what can I do?
Already reply
- Megan
Dropbox Staff
Hey Chinseokyen, sorry to see you're experiencing this issue, let's jump right into this.
Based on the error you received, it sounds like your sharing ability might have been temporarily paused. You can find out more info at this Help Center article.
How long has it been since you were not able to share files/links? If this is your first time, keep in mind that it will last 24 hours; after that your sharing ability should resume.
Let me know of any updates!
already one day
- Megan
Hey Chinseokyen, I'd suggest waiting till tomorrow to see if your sharing ability will resume.
However, if this is an urgent case I can open up a ticket on my end for you, in order for our specialized agents to help you with that.
