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Forum Discussion
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing conte...
Walter
Dropbox Staff
Dropbox StaffHey nightcarlos, sorry to hear about this.
It sounds like your shared links may have been banned. How long have you been getting this error?
May we reach out via email to have a further look internally perhaps?
Hi @Walter, first of all, thanks for replying me.
To be honest, I am not sure from when I am getting the error, I just realized when I tried to share a folder yesterday.
Sure, we can continue via email or any other via to solve this issue.
- Walter
Thanks for the cooperation nightcarlos - you've got
I started having issues sharing folders on Dropbox over a week ago and receive the message "We’ve interrupted your sharing activity because your files might contain phishing content." This occurs in folders that are newly created as well as for folders that were created in the past that worked fine previously. The content within the folders generally include PDFs and XLS but may also contain JPG and DOC.
I tried contacting Dropbox support and in response received a generic reply that outlined several possible reasons why this is occurring but the options are so broad that it's almost impossible to troubleshoot. I have scanned my computer several times for viruses and nothing has been detected. I'm totally at a loss and it's completely disrupting operations as our organization relies on Dropbox heavily for file sharing. Please help.
- Walter
Hey there agliopane, it sounds like your shared links might have been banned.
Would it be OK with you if we reached out via email to have a further look internally?
Let us know here and we'll use the email address that's associated with your profile here, on our Community.
Hi Walter and Dropbox Staff,
I'd love to be reached via email to resolve this issue. Looking forward to hearing from you.
Thanks!
