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Forum Discussion
guthrie
3 months agoHelpful | Level 5
I have edit permissions on some folders but I'm getting an error editing or renaming files
I have a set of folders which were shared with me. The owner gave me edit permissions, and tried to give me all possible permissions - but I cannot edit or rename or change any of the files.
From t...
- 3 months ago
The owner went through all of the shared ID names and again indicated edit permissions, and then it worked.
Not sure what the issue was, but seems resolved - sorry for all the trouble, thanks for all the suggestions.
Megan
Dropbox Staff
Hey guthrie, that'd be ideal if you can.
I can always open a ticket on my end for you if you end up having issues. Also, just to make sure we're on the same page: are you sure they've invited you to be part of the shared folder, and not of a shared link?
guthrie
3 months agoHelpful | Level 5
Yes, if you can open a ticket that would be good - thanks. PLMK
I think the folders are shared, not a link - how to verify that?
They all showed up as a unit in my browser as a shared folder, I never got a link.
- Megan3 months agoDropbox Staff
- guthrie3 months agoHelpful | Level 5
Great , thank you .
(PM: I didn't get any email...)
- Hannah3 months agoDropbox Staff
Hey guthrie, I can see that Megan did send you an email, so can you double-check your email account for an email that would be entitled "Dropbox Community Support - Follow Up"?
Make sure you're checking the address associated with your Community profile, which is the one associated with the Dropbox account you're signed into here.
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