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Forum Discussion
I'm having issues renaming scanned files in the iOS Dropbox app
I use Dropbox App on my iPhone a lot for scanning. I scan the file, then select Rename and change to what I want the name to be. Today I scanned a document and clicked on Rename. I had the name in the edit box and several suggestions below that I could select, but there was no keyboard for backspace where I could put in the name I wanted. This just started today. After I scanned the document. I opened DropBox on my Mac and easily changed the file name. Needless to say this is a hassle using two devices to scan then change the name! Any help would be appreciated.
An having the same issue in 2025. Anz reccomendations?
- Nancy
Dropbox Staff
Hey Dorsch! Just to clarify, are you using the standalone Dropbox Scan app on your iOS device, or the document scanning feature that’s available on the Dropbox mobile app?
Is this something that you also noticed recently or has this been happening for a while?
If you have any relevant screenshots that you can provide, feel free to paste them here.
