You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
shaneostone
4 months agoNew member | Level 2
I'm suddenly unable to create a new folder in File Explorer, even though I'm an admin.
Hello, suddenly, I am unable to create a new Dropbox folder in File Explorer. It says I need permission. But I've always been able to do this. I have all my dropbox folders in file explorer and can w...
christy-nelson
4 months agoHelpful | Level 5
I am having the exact same problem. Just recently started. I tried uninstalling and reinstalling Dropbox and am still getting the same message. Also critical for efficiency to be able to create folders in Explorer. (I can see the "create folder and share" option when right clicking on the root folder, but it takes me to DropBox online rather than allowing me to work in Windows explorer.) I am also an admin.
- Walter4 months agoDropbox Staff
Hey @christy-nelson - thanks for joining the discussion here.
What you outlined is actually expected as it's no longer possible to create folders or files in the root via the desktop app, but you should be able to do it on the website normally.
Let me know if you have any other questions.
- christy-nelson4 months agoHelpful | Level 5
Well, that very disappointing. It takes much longer to create folders thru dropbox.com rather than windows explorer. Why did you all change it?
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