Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
This may help you, however, it isnt available on Plus: https://help.dropbox.com/share/viewer-information
Hey Carina101, thanks for your post!
At the moment, it's not possible to see if a member of a shared folder has actually viewed the folder.
If you check Mark's reply above you'll see some info about the viewer info feature, however, that's for individual files.
If you have any questions, feel free to check back with me.
Thank you Hannah. If I upgrade my account is it then possible to see who has accessed the folder? If so what level subscription would I need? Thanks
Hi there Carina101 - sorry to jump in here.
As the article Mark linked to mentions, this is available for users on the following plans.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!