Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hey Carina101, thanks for your post!

 

At the moment, it's not possible to see if a member of a shared folder has actually viewed the folder.

 

If you check Mark's reply above you'll see some info about the viewer info feature, however, that's for individual files.

 

If you have any questions, feel free to check back with me.

Carina101's avatar
Carina101
Explorer | Level 4
11 months ago

Thank you Hannah. If I upgrade my account is it then possible to see who has accessed the folder? If so what level subscription would I need? Thanks

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hi there Carina101 - sorry to jump in here. 

     

    As the article Mark linked to mentions, this is available for users on the following plans. 

     

    • Dropbox Advanced
    • Dropbox Enterprise
    • Dropbox Education
    • Dropbox Professional
    • Dropbox Essentials
    • Dropbox Business
    • Dropbox Business Plus

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions