You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

tamar_gal's avatar
tamar_gal
New member | Level 1
6 days ago

Issue when trying to share and unshare folders

Hi. I am handing down my old laptop to my son. For that purpose, I want to 'unshare' one of my personal folders that is on it, and share his own folder on it. I can't seem to do it properly. Would appreciate a walk through. ( I tried sharing, and then approving on his email, but I don't see his folder and get a message that he is out of space. even though I have  an upgraded account).

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey tamar_gal, thanks for reaching out to our Community.

    I'm not entirely sure on what you're trying to achieve, would you mind clarifying?

    Whose account is currently linked on the computer?

    Do you want to keep the current account linked to the computer and only share a folder with your son's Dropbox account?

    Any additional details would be really helpful.

    Thanks!

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!