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Forum Discussion

BR DRONES's avatar
BR DRONES
New member | Level 2
9 months ago

Issues with website functionality

Links not working to create a new folder. Tried safari, and chrome. Is site down?
Web
  • Greg-DB's avatar
    Greg-DB
    9 months ago

    There is a currently an issue with the web site and work is underway to fix it. You can find the incident information here.

profeK's avatar
profeK
New member | Level 2

I have the same problem. . . I just get a big transparent blue bar on the top of the page no matter what I try to do. . . not responsive on any pages for my account.

profeK's avatar
profeK
New member | Level 2
9 months ago

You can't even contact support because of the same issue. . . the community is the only page working (and of course the "upgrade your account" links)

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hi everyone, thanks for bringing this to our attention. 

     

    Our team’s currently looking into this, so we’ll update you here as soon as possible. 

     

    For anyone that needs to use their Dropbox account urgently in the meantime, you should be able to navigate through your files via the desktop/mobile app with no issues.

     

    Thanks for your patience, and we'll keep you posted!

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