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Forum Discussion

dav0227's avatar
dav0227
Helpful | Level 5
2 years ago

Error 503 on Dropbox website

Hi,
Is Dropbox down?

I get Error 503, when I go to dropbox.com. I tried all pages, and none work!

I have also tried other browser and tested in Incognito mode and even tried on a different device - everywhere I get Error 503 😞

I also tried clearing cache and resetting the browsers, nothing worked.

Please help!

Thank you.

Martin

Error Messages
  • dav0227's avatar
    dav0227
    2 years ago

    Hi all,

    Thank you for all your replies

    It appears to be working again now 🙂

    Thanks again.

  • DPIFI's avatar
    DPIFI
    New member | Level 2
    2 years ago

    It broke maybe an hour-ish ago, at least from my location in Europe. Main website went to the error page after a time too.

    Firing up a VPN to another location let it work [and me to log in to post this reply], so maybe a geographical issue or possibly DNS [yet to rule that out - busy elsewhere]. Only came here to see if others had an issue as status shows "all ok".

  • MaratB's avatar
    MaratB
    New member | Level 2
    2 years ago

    I have the same problem for about an hour. It works for me only through VPN now

  • dav0227's avatar
    dav0227
    Helpful | Level 5
    2 years ago

    Hi all,

    Thank you for all your replies

    It appears to be working again now 🙂

    Thanks again.

    • DPIFI's avatar
      DPIFI
      New member | Level 2
      2 years ago

      Yep, back to life in FI from a quick remote in to check.

       

      • Emma's avatar
        Emma
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Thank you all for your reports on this!

        We're seeing that this is resolved for some of you now, but if you are still experiencing this please let us know. 

  • Andreas75's avatar
    Andreas75
    New member | Level 2
    2 years ago

    I was having problems with syncing and noticed that dropbox.com was not reachable.

    It works when I changed location on VPN, thanks for that tip! 😄

  • vg_ed's avatar
    vg_ed
    New member | Level 2
    2 years ago
    Hi, same problem here. Error 503.
    Can’t find any status about it 🤷🏼‍:female_sign:
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi everyone! Thanks for bringing this to our attention. 

       

      We’ll have a look into this with our team and keep you updated! 

      • DPIFI's avatar
        DPIFI
        New member | Level 2
        2 years ago

        I am not by the machine now, but I think the system is using Cloudflare for DNS resolution whereas I know the VPN isn't. Maybe a link, maybe not.

         

         

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