We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

CarrieMarsh's avatar
CarrieMarsh
New member | Level 2
2 months ago

JPG images uploading from my iPhone 11 to Dropbox as PDFs

  All of my JPG images in Dropbox on my laptop have converted to PDFs and are uploading as PDFs from my phone. On the Dropbox app on my phone the images are still JPGs. Can anyone tell me the setti...
Dropbox Pro
Edit
iOS
Mobile
Organize
Sync
upload
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
@CarrieMarsh wrote:

All of my JPG images in Dropbox on my laptop have converted to PDFs and are uploading as PDFs from my phone.

Dropbox doesn't convert your files like that. Can you show some screenshots, before and after, of what you're seeing? Be sure to mask any private information.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!