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smckeon's avatar
smckeon
Helpful | Level 6
2 years ago

mac mail emails into drop box

I saved emails from mac mail into my drop box and transferred them to someone but the emails are RTF files and they can't see any of the attachments or photos in the email. Any one hav this issue?

  • Hi Nancy. I think you are correct I have since learned I need a RTF to PDF converter Thank you
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    smckeon wrote:

    I saved emails from mac mail into my drop box and transferred them to someone but the emails are RTF files and they can't see any of the attachments or photos in the email. Any one hav this issue?


    RTF, or Rich Text File, isn't a mail file type. It's just a document file. They don't have attachments, though they can have images embedded in them. If your intent is to transfer email messages with attachments and such intact, you'll likely need to save them as a file type meant for emails, such as EML or MSG files.

    • smckeon's avatar
      smckeon
      Helpful | Level 6

      Thank you for your reply but it does not allow me to save it to any of those extensions 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hey smckeon, sorry for jumping in. 

         

        You may need to use a third-party app in this case, in order to convert these files.

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