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fourbanks's avatar
fourbanks
Helpful | Level 6
10 months ago

Missing 'Copy Dropbox link' option in Windows

Hi everyone 🙂 on the right click of edge browser, to move/back up to Dropbox keeps going missing and have to keep reinstalling drop box every day is there a fix for this please   thanks 
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  • fourbanks's avatar
    fourbanks
    10 months ago

    Just an update in that Dropbox has gone missing from right click, so I have had to reinstall. 

    All OK again for the time being 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey fourbanks, let's jump right into this! 

 

You mentioned re-installing and also Edge browser, so it's not entirely clear to me if you're using our website, or desktop app.

 

I'm assuming you're referring to the desktop app, is that so? If yes, then can you hover your mouse over the little Dropbox icon, on your task bar next to your WiFi, and let me know the app's version, please? 

 

Keep me posted, and we'll take it from there!

  • fourbanks's avatar
    fourbanks
    Helpful | Level 6
    10 months ago

    Hi Megan  🙂

    the build is 190.4.6383

    thanks

     

    nick 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hey fourbanks, and how often does this happen on your end?

       

      If you could also send us a screenshot of what options you're seeing when you right click on your files in the Dropbox folder, I'd appreciate it.

       

      Have you rebooted your computer since you first noticed this?

      • fourbanks's avatar
        fourbanks
        Helpful | Level 6
        10 months ago

        As I said it's there one day showing with all the others settings in the edge right click the next day it's missing from the Dropbox section 

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