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sonalgoel1994's avatar
sonalgoel1994
New member | Level 2
10 months ago

My account is banned from sharing files, why?

  I was banned from sharing files from drop box. Just a bunch of college admission PDF's with the following msg. "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms o...
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  • Jay's avatar
    Jay
    10 months ago

    Hi sonalgoel1994, thanks for posting today!

     

    In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi sonalgoel1994, thanks for posting today!

 

In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

 

This will help me to assist further!

sonalgoel1994's avatar
sonalgoel1994
New member | Level 2
10 months ago

Yes , the email associated with this account is active.

Looking forward to your help

thank you

Regards

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey sonalgoel1994, happy Monday!

     

    I just emailed you, so we'll continue there.

     

    Thanks!

    • anonymous's avatar
      anonymous
      7 months ago

      Having the same issue if you could please reach out to me it would be much appreciated. Unable to access the chatbot either...

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Hi there anonymous - sorry to hear about this.

         

        How long have you been  getting this error? Did you receive an email from Dropbox informing you about this perhaps? 

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