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SGrosch's avatar
SGrosch
Explorer | Level 3
8 months ago

Unable to un-ban account after sharing a link

Shared a folder link with 4 vid clips in with a few friends, have used Dropbox for years, no issues until now, and banned?

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    • SGrosch's avatar
      SGrosch
      Explorer | Level 3
      8 months ago
      Hi Stephen, your Dropbox public links have been suspended for generating excessive traffic

      ———-



      Unable to unban account
      There was a problem. Please contact support for further assistance with removing your temporary ban.
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        8 months ago

        If its your first ban it will automatically clear within 24 hours or so. However, each one does take longer. 

         

        Dropbox limits users bandwidth on links to 20/gb a day across every link for free users, so, if you used over that (maybe the 4 watched more than once etc.) that will result in a ban.

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