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sonalgoel1994's avatar
sonalgoel1994
New member | Level 2
2 years ago
Solved

My account is banned from sharing files, why?

  I was banned from sharing files from drop box. Just a bunch of college admission PDF's with the following msg. "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms o...
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  • Jay's avatar
    Jay
    2 years ago

    Hi sonalgoel1994, thanks for posting today!

     

    In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

     

    This will help me to assist further!

sonalgoel1994's avatar
sonalgoel1994
New member | Level 2
2 years ago

Yes , the email associated with this account is active.

Looking forward to your help

thank you

Regards

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey sonalgoel1994, happy Monday!

 

I just emailed you, so we'll continue there.

 

Thanks!

  • anonymous's avatar
    anonymous
    10 months ago

    Having the same issue if you could please reach out to me it would be much appreciated. Unable to access the chatbot either...

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hi there anonymous - sorry to hear about this.

       

      How long have you been  getting this error? Did you receive an email from Dropbox informing you about this perhaps? 

      • anonymous's avatar
        anonymous
        10 months ago

        Yes and I havent been doing anything. I had an anomaly situation when I was sharing 10gb of files with 3 business partners

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