You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Paulo Torres
5 months agoNew member | Level 2
My backup files haven't synced since 2021 and I can't access my user profile.
I'm unable to access my user profile on the computer where all my files were stored due to a system malfunction. I had Dropbox installed on this computer, but the license had expired. Dropbox creat...
Mark
5 months agoSuper User II
Hi Paulo Torres
So the folders inside of Downloads, Desktop etc. that were inside of Dropbox were just being saved in to another folder on your machine - one called Dropbox. There wasnt anything magical about that one. They werent syncing if you had no quota to do so. But they were saving there if you kept telling your computer to do so because it is just a folder like any other.
The only way to get the unsync'd files is from the machine they didnt sync from. They are not, and never have been, on Dropbox. It isnt possible in recovering from Dropbox as they never had them.
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