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Rowo's avatar
Rowo
New member | Level 1
3 days ago

My Windows desktop app got updated and my files are no longer available offline.

My Dropbox (Essentials) recently updated to v219.4.4463. After the update, it started syncing or indexing a large number of files, even though I didn’t change any of my settings. Since then, the ...
desktop
sync
Windows
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 days ago
Rowo wrote:

My default setting is 'Always available on this device', which should display the green circle with a checkmark, but a lot of old files now show the 'Available on this device' icon (white circle with a green checkmark).

I would restart the Dropbox app. If that doesn't change anything, highlight all of your files and manually mark them as Available Offline. Wait for it to finishing processing and see if everything is up to date again.

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