Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
My Windows desktop app got updated and my files are no longer available offline.
My Dropbox (Essentials) recently updated to v219.4.4463.
After the update, it started syncing or indexing a large number of files, even though I didn’t change any of my settings.
Since then, the ...
vladgasan
Dropbox Product Manager
Dropbox Product ManagerHi Rowo,
Thanks for reaching out! It looks like your Dropbox desktop app was recently upgraded, which introduced some changes to how files sync and appear. As part of this update, a resync of all your files was triggered—this is expected behavior and nothing to worry about.
Additionally, file icons are now controlled by Windows OS in this new update, which is why they may look different. You can find more details about the new icon system here: Dropbox Sync Icons Explained.
More info about the update here: Expected changes with Dropbox for Windows update.
Let us know if you have any other questions!
Thank you for the clarification of the resync after the upgrade.
But I still don't understand why suddenly half of my files are marked as 'available on this device' and the other half as 'always available on this device.'
Additionally, why do most of my folders have the 'sync pending' icon, even though the taskbar says 'all files up to date' and there seems to be nothing syncing?
Is there still some kind of background syncing happening as a result of this update?
