We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Dimostori's avatar
Dimostori
New member | Level 2
7 months ago

Only one of my PCs shows in my computer's homepage, after latest backup update

Hi, I have two PC synced on Dropbox.

I used to see both as folders in the homepage, and on my computer inside the folder Dropbox.

 

Then there has been I think an update on how the backup work. Now I see the two PC in the backup page, and only one PC is still visible in the homepage. How can I restore the precedent view?

Computer Backup
Desktop
Dropbox Backup
Sync
Windows
  • Mark's avatar
    Mark
    7 months ago

    No supported ways with backup I'm afraid - backup is intended to just be a mirror of files not a sync. 

     

    Other ways are also unsupported so you'd need to look at third party tools. Or, do what I did and just tell Windows to "move" the directories inside of Dropbox. 


    So mine used to be \Dropbox\My Documents etc. 

    And then when I went to 'My Docs' via a side pane window it was inside of Dropbox

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    7 months ago

    I dont believe you can unfortunately - the backups update has removed lots of visibility 😞 

    • Dimostori's avatar
      Dimostori
      New member | Level 2
      7 months ago

      Thanks for your reply. I'm super sad 😫!

      You mean that now, if I want to keep synchronized a folder of my computer, I have to move it into the dropbox folder, losing the position and hierarchical order it has on the PC?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        7 months ago

        Yes - that has actually always been the case. Backup was never intended to be a syncing solution, its a backup tool. It doesnt allow you to go in and 'edit' and 'work on' things inside of it

         

        Dropbox only sync's what is inside of its folder. The way it worked around that for say Desktop was to actually move the folder in to Dropbox and sync it from there with shortcuts in its original location. Dropbox only sync's certain key folders that can be set up in config. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!