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Forum Discussion
Braffs
2 months agoExplorer | Level 3
Dropbox app not syncing Scrivener files between Mac and iOS
I am running the Scrivener app on my MacBook and my iPad, and I have Dropbox on both. When I make changes on Scrivener on the MacBook, I can no longer sync those changes on the Scrivener app on the i...
Mark
2 months agoSuper User II
Does Dropbox sync other files if you add them? e.g. if you add a photo to the iPad Dropbox does it appear on Mac?
- Braffs2 months agoExplorer | Level 3
Just tested this, and yes, Dropbox did sync to MacBook when adding other files to Dropbox on the iPad, just not syncing via the Scrivener app.
- Jay2 months agoDropbox Staff
If the files appear normally on the Dropbox side of things, then there may be some other issue with the Scrivener app. Have you ensure that it's connected to Dropbox correctly?
Have you tried contacting the developers for further assist with their app?
- Braffs2 months agoExplorer | Level 3
Yes, it's possible it's on their end. I did contact them for support a while back (when I first came across this issue), and they suggested a few solutions (such as doing a complete reset, uninstalling and reinstalling Scrivener), which did temporarily fix the problem, but now it's started happening again and I thought it was worth exploring if there is a fix on the Dropbox side of things, as their solution didn't work. Seems like Scrivener app and Dropbox are not communicating properly.
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