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Forum Discussion
messiaen
3 years agoExplorer | Level 3
removing member from my account
A member who shares my files has an email address that is no longer valid. How do I remove it or how does she remove it? She shares the files through another email address which does work.
I have a...
messiaen
Explorer | Level 3
Hi Megan.
Thank you for your response.
Yes. This works OK. The problem is that a member has en email address that no longer works so we need to remove this address from my account and not just unshare it from folders. When I look at a folder that is shared it has three icons at the top right. Two of them work, the other needs to be removed permanently from all folders.
Perhaps I just need to unshare it from all folders and the problem will go away. Is this the only way, do you think?
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