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Forum Discussion
Solved
Sharing files and folders using dropbox stopped working.
I have been a user over three years without issue. I just upgraded a computer and it is running Windows 11. I am trying to share a folder, normal business, but "share" is now called "give access to...
Well, problem solved. Drop box stopped running and apparently did not start when I restarted my computer. Manually started the APP and everything seems to be working. Why the app stopped and took so long to restart is a mystery. The app is running, as I can see the icon on the up arrow on the bottom menu, and the share issue is solved when the app is running.
With the app not running, sharing and access to files for others is absent, only locally working.
Lesson learned: See if the dbox icon can be found on the bottom menu. If not, start the app manually. Check occassionally.
KenGoat1 out.
Jay
Dropbox Staff
Dropbox StaffHi KenGoat1, thanks for bringing this to our attention.
Could you attach screenshots of what you're seeing, while hiding any personal information and emails?
This will help me to assist further!
Well, problem solved. Drop box stopped running and apparently did not start when I restarted my computer. Manually started the APP and everything seems to be working. Why the app stopped and took so long to restart is a mystery. The app is running, as I can see the icon on the up arrow on the bottom menu, and the share issue is solved when the app is running.
With the app not running, sharing and access to files for others is absent, only locally working.
Lesson learned: See if the dbox icon can be found on the bottom menu. If not, start the app manually. Check occassionally.
KenGoat1 out.
