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Jim A.1's avatar
Jim A.1
New member | Level 1
10 years ago

Sharing folders without space

I want to accept an invitation to share a folder but dropbox won't let me without buying more space. what's the deal here? If the owner has the space why can't I accept the invitation, look at it a...
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Shared Folders
  • Mark's avatar
    Mark
    8 years ago

    If you have read/write access to a folder then it is also part of your Dropbox and so uses your quota. So yes, regardless of how big the other persons quota is if its a read/write folder you will need to upgrade to view it if you do not have enough space in your account.

    If you just need read only access they can use shared links via https://help.dropbox.com/files-folders/view-only-access which will not use your quota.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

Bishop's avatar
Bishop
Explorer | Level 3
So I'm pretty new to Dropbox. My family went on vacation and I would like to get everyone's photos in one place. I had everyone get the Dropbox app and shared a folder to them. Then as space started filling up I purchased the Dropbox plus for extra space however I still have people unable to upload because of storage being full. I checked mine and it says 0.2% full of my 1 tb limit. Am I missing something? I assumed space was determined against the owner of a shared folders limits. Please help
Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 years ago
Bishop wrote:
I assumed space was determined against the owner of a shared folders limits.

That's an incorrect assumption. For personal accounts, that is to say, non-Business accounts, data in a shared folder is counted against any member of that shared folder. If you have a 1TB account and invite someone with a 2GB account to join a shared folder, they would only be able to have 2GB of data in the shared folder before their account reported as full and stopped syncing.

 

Simply put, the files exist in everyone's account, not just yours, so they need to have an account large enough to hold all of the files.

 

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