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Aegon's avatar
Aegon
New member | Level 2
3 years ago

Smart Sync has disappeared from context menu

In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this? I have tried all of the solutions that I can fin...
Desktop
Mac
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  • Rich's avatar
    Rich
    3 years ago
    Aegon wrote:

    In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this?

    You still have the options and they're visible in your screenshot. Dropbox has just renamed them in the more recent versions. Local is now shown as Make available offline and Online-only is now shown as Make online-only. They're no longer listed in a separate sub-menu.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
Aegon wrote:

In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this?

You still have the options and they're visible in your screenshot. Dropbox has just renamed them in the more recent versions. Local is now shown as Make available offline and Online-only is now shown as Make online-only. They're no longer listed in a separate sub-menu.

AggieK's avatar
AggieK
Explorer | Level 4
3 years ago

Hi Rich, 

 

Can I jump in on this issue here too? I too am experiencing this, but I only have 1 of the items appearing under the Quick Actions menu, sometimes 2. But never the 'Make online only' option.

Thanks,
Aggie

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi AggieK, how are you today? 

     

    Have you made sure your app is running? What is its syncing status while we speak? 

     

    Keep me posted! 

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