You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Aegon's avatar
Aegon
New member | Level 2
3 years ago

Smart Sync has disappeared from context menu

In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this? I have tried all of the solutions that I can fin...
Desktop
Mac
Sync
  • Rich's avatar
    Rich
    3 years ago
    Aegon wrote:

    In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this?

    You still have the options and they're visible in your screenshot. Dropbox has just renamed them in the more recent versions. Local is now shown as Make available offline and Online-only is now shown as Make online-only. They're no longer listed in a separate sub-menu.

AggieK's avatar
AggieK
Explorer | Level 4

Hi Rich, 

 

Can I jump in on this issue here too? I too am experiencing this, but I only have 1 of the items appearing under the Quick Actions menu, sometimes 2. But never the 'Make online only' option.

Thanks,
Aggie

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi AggieK, how are you today? 

 

Have you made sure your app is running? What is its syncing status while we speak? 

 

Keep me posted! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!