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Rags1's avatar
Rags1
New member | Level 2
7 months ago

Someone shared a folder with me, and it immediately said I'm out of storage.

Never used DropBox before.   Started a new position and was emailed an invite to edit a folder on DropBox by a co-worker.   My questions are:   This folder is quite large and when I created my log in...
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  • Megan's avatar
    Megan
    7 months ago

    Hi Rags1, welcome to our Community! 

     

    A shared folder takes up space on both the sender's and the receiver's Dropbox account. 

     

    If you have a Basic 2GB account, and someone shared with you a folder that's 2GB or more, that would immediately reduce your quota, and put you out of space.

     

    If you wish, you can ask the user to share a link with you, but that would allow you to view and download the file, and not edit. 

     

    I hope this clarifies!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Rags1, welcome to our Community! 

 

A shared folder takes up space on both the sender's and the receiver's Dropbox account. 

 

If you have a Basic 2GB account, and someone shared with you a folder that's 2GB or more, that would immediately reduce your quota, and put you out of space.

 

If you wish, you can ask the user to share a link with you, but that would allow you to view and download the file, and not edit. 

 

I hope this clarifies!

bbzebra's avatar
bbzebra
New member | Level 2
6 months ago

Thank you Megan. If the user share the link and you can view and download, will you be allowed to add to the folder? 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hey there, bbzebra, happy Tuesday!

     

    You won't be able to do that when using a shared link for view only purposes.

     

    However, if you need to add content to said folder then the sender can create a File Request and send it your way, in order for you to be able to add the content that you need.

     

    I hope this helps! 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 months ago
    bbzebra wrote:

    Thank you Megan. If the user share the link and you can view and download, will you be allowed to add to the folder? 

    No.

    Shared links are one way download only. 

     

    If you need to then share back you either need a shared folder (which uses quota) or you can ask them for a Requests link which allows you to upload to them

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