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EliasF's avatar
EliasF
New member | Level 2
2 years ago

Using personal account to share to profession acount

Im new to drop box. I have the free basic account which has 2GB of space. My employer is asking me to send files larger than 2GB. It is not letting me because the storage is full. I do not want to up...
  • Jay's avatar
    2 years ago

    Hi EliasF, thanks for bringing this to our attention.

     

    On Basic plans, Dropbox Transfer has a maximum limit of 100 MB per transfer, so if the files you need to send are larger, then it wouldn't possible via that method.

     

    It sounds like you might need to ask them to create a file request, which will allow you to upload files to their account, even without a Dropbox account.

     

    If you have any further queries, feel free to message back.

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