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Forum Discussion
What happened to the "send a copy" option? I can no longer see it
We've been using Dropbox transfers for some time now almost every day by going to the black "share folder" button in the upper right corner when in a folder, using the pull down menu from the "share folder" button and selecting "send a copy". This morning I find that that option is gone and the work around that I know is really clunky. How do I get to "send a copy" now when I'm in a folder?
I'm also curious why this change and want to say, don't fix what's not broken but perhaps there's a good reason for it that I'm missing.
Thanks
Film Rescue wrote:
... this still isn't the same as before because it is sharing the folders in the folder vs the root folder those folders are in.
Uncheck the folders, then click the gear icon next to the main folder name and select Share, then Send a copy.
- Nancy
Dropbox Staff
Thanks for your post, Film Rescue.
Just to clarify, is the option missing from the context menu on your desktop app?
Can you send over a screenshot showing where you were previously seeing the "send a copy" button exactly?
Finally, is this the only option you’re missing from your Dropbox account?
Let me know, and we’ll go from there.
Thank you Nancy
I've attached a screenshot. The arrow points to where I used to find "send a copy" so I could create a transfer. Now I have to find the file in a folder and right click on it in order to find "send a copy"I haven't noticed any other changes
- Rich
Super User II
Film Rescue wrote:
The arrow points to where I used to find "send a copy" so I could create a transfer.
Click the black Share selected button on the left.
