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Forum Discussion

hzee's avatar
hzee
Helpful | Level 6
12 months ago

"Send Feedback" is broken

When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open:

https://www.dropboxforum.com/t5/Dropbox-for-macOS-12/cmp-p/grouphub%3ADropboxforMacOS12

 

which redirects immediately to:

 

https://www.dropboxforum.com/t5/Dropbox-for-macOS/cmp-p/grouphub%3ADropboxforMacOS12

 

which then gives me this error:

 

 

 

Dropbox v189.3.8308

macOS 13.6.2 (Ventura, ARM)

Beta build
Desktop
Dropbox Basic
Error Messages
Mac
Web
  • Walter's avatar
    Walter
    12 months ago

    I was referring to the bug report you mentioned in your OP hzee 

     

    Anyhow, we've added you to the group now and you should have permissions to post there.

     

    Could you give it a go and let us know how it goes? 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey hzee - thanks for bringing this to our attention.

     

    Could you try accessing this page from another browser or after clearing your browser's cache to request access to the MaOS beta forum?

     

    Please let me know if you still get an error. 

    • hzee's avatar
      hzee
      Helpful | Level 6
      12 months ago

      Yes I just tried clicking on that link in an incognito/private window and still get the same error.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Thanks for the update hzee 

         

        In that case, would you mind sharing your report here so that we can take a look and assist further?

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