You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Peejay51's avatar
Peejay51
New member | Level 1
4 hours ago

Why are folders that I've unchecked in my app settings not removed from my Mac hard drive?

Unexpectedly all my online Dropbox folders are now appearing in my Dropbox folder on my Mac hardrive, despite all the folders showing unchecked in the sync function in preferences.  Am I doing something wrong?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi Peejay51! Welcome to the Community. 

    I understand that your folders appear unchecked under your selective sync settings, correct? Can you send me a screenshot of what you see there? 

    Besides that, I’d like a screenshot of the same folders as they appear within your local Dropbox folder now. 

    Did you take any actions on the Dropbox app, like reinstalling for example, before you noticed this behavior? 

    Let me know when you have more info.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!