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Forum Discussion
dualice
3 years agoNew member | Level 2
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
- 3 years ago
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
basekidz
7 months agoNew member | Level 2
Hi, I have a free account but am working with a client with a pro account. I am unable to upload files onto his account as my account has apparently ran out of space. Can I check why is the shared folder taking up space in my account when it should belong to the client?
- Hannah7 months agoDropbox Staff
Hey basekidz, thanks for joining the Dropbox Community.
When you're given edit access (access to upload/edit/delete files) to a shared folder, the folder needs to get added to your account, thus it will take up space in your account as well.
If you just need to upload files to your client's account, they can send you a file request.
This will allow you to upload files, without affecting your own Dropbox quota.
I hope this helps!
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