We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Jeff K.28's avatar
Jeff K.28
Explorer | Level 4
11 months ago

Will the Camera Uploads feature recognize duplicate photos from multiple devices?

Will camera upload recognize duplicate photos when uploading from iPad and iPhone?

  • Jay's avatar
    Jay
    11 months ago

    Hi Jeff K.28, files aren't connected to each other on Dropbox. So, if you delete a file in the camera uploads folder, this won't affect any other files located elsewhere on your account.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there Jeff K.28 - thanks for using Dropbox and posting on our Community!

     

    Note that the automatic camera upload feature uploads all photos and videos from the "Camera" and "Screenshots" albums on your device(s). 

     

    When you say duplicate photos, can you please clarify if those would be exact copies of the same files with the same names as well or a different copy of the files that's saved on both of your devices?

     

    Thanks!

    • Jeff K.28's avatar
      Jeff K.28
      Explorer | Level 4
      Thanks for replying. What I’m concerned about is that the photos on my phone’s photo library and the same photos in my iPad photo library will create many duplicates in the camera upload files.
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey Jeff K.28, are these the exact same photos, with the exact same names and sizes? Size is pretty important.

  • Jeff K.28's avatar
    Jeff K.28
    Explorer | Level 4
    Thank you for clearing that up. Can you answer another question? If a photo has been saved to different folder than camera uploads in Dropbox if that photo is deleted from camera uploads will it still remain in the other folder?
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Hi Jeff K.28, files aren't connected to each other on Dropbox. So, if you delete a file in the camera uploads folder, this won't affect any other files located elsewhere on your account.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!