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Forum Discussion
Liz Falconer
8 months agoHelpful | Level 6
"You seem to be having internet issues" error preventing upload on website/desktop app
Hello, I see that this topic appeared before and was resolved by engineers but I have been having this problem over the past few days. I have tried uploading mp4s via dropbox desktop app, via brow...
- 8 months ago
Hi,
Thanks for the help, folks. My Dropbox app decided to sort itself out overnight and everything is successfully uploaded. I have no idea what the problem was but I'm happy it's fixed! Liz
Megan
Dropbox Staff
Hey Liz Falconer, if you use the app, instead of our website, do you get any errors then?
If I were you, I'd try clearing the app's cache, and also try to upload the content on a different path, than the one you're trying to at the moment.
Liz Falconer
8 months agoHelpful | Level 6
Hi Megan - I'll try that, thanks!
- Megan8 months agoDropbox Staff
Hey, Liz!
Give that a go, and let me know how it goes!
- Liz Falconer8 months agoHelpful | Level 6
Hi Megan,
Still, no-go, I'm afraid. Clearing cache didn't make any difference.- Jay8 months agoDropbox Staff
Hi Liz Falconer, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
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