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rcs04's avatar
rcs04
Explorer | Level 3
3 years ago

100 GB PROMOTION HP+DROPBOX

Hello! A few days ago I bought an HP laptop on which the Dropbox application was pre-installed. If you signed up or logged in, they gave you about 100GB for one year free. A few days have passed, and...
Promotions
Quota
Storage space
rcs04's avatar
rcs04
Explorer | Level 3
Hello.
In my case, the laptop is brand new, purchased from the official HP website. I haven't taken advantage of this offer before either. It cannot be any of the exceptions that you mention. Could it be some abnormal problem? How can I get it fixed? Thank you very much for answering 🙂
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi rcs04, hope you’re doing well. 

 

Is it alright if I open a ticket for you, in this case? 

 

I’d like to take a closer look into your Dropbox account, and see what may be happening. 

 

Let me know!

  • rcs04's avatar
    rcs04
    Explorer | Level 3
    3 years ago
    Yes, of course!
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi rcs04, I've sent you an email, please could you reply to it when you get a chance!

      • rcs04's avatar
        rcs04
        Explorer | Level 3
        3 years ago
        Yes!

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