We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
rcs04
3 years agoExplorer | Level 3
100 GB PROMOTION HP+DROPBOX
Hello! A few days ago I bought an HP laptop on which the Dropbox application was pre-installed. If you signed up or logged in, they gave you about 100GB for one year free. A few days have passed, and...
Inas
New member | Level 2
Hello.
In my case, I bought a brand-new HP laptop from a reputable store, but I haven't taken advantage of the promotion of 100GB extra. How can I get benefit from it? can I get an assistant to fix it?
I really appreciate any help you can provide.
Mark
2 years agoSuper User II
Inas wrote:
Hello.
In my case, I bought a brand-new HP laptop from a reputable store, but I haven't taken advantage of the promotion of 100GB extra. How can I get benefit from it? can I get an assistant to fix it?I really appreciate any help you can provide.
You need to have had Dropbox preinstalled on the device. If it was simply open the app and follow the instructions 🙂
If it was not preinstalled, or, you have deleted it or installed a newer version yourself you need to wipe the device back to factory defaults to use the preinstalled version.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!