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Synergy Design's avatar
Synergy Design
New member | Level 1
12 days ago

32 GB of referral space is missing from my account after a Dropbox Business trial

Hello, I enabled Dropbox Business a year ago in test mode and didn't know how to properly revert back to Dropbox Basic. After a few months, Dropbox deleted not only my files but also 32 GB of my clou...
Account Settings
Referrals
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
12 days ago
Synergy Design wrote:

Dropbox deleted not only my files but also 32 GB of my cloud space that I got for inviting new users

I assume the issue was that the account was deleted and as such your files were deleted? 

If so I'm afraid as the email says this is permanent and it is not possible to recover the quota back. 

Also, note, that its only 16gb of space lost (its 32 x 500mb when a free user, this doubles while paying to 1gb per referral). 

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