We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

MarielaTSP2023's avatar
MarielaTSP2023
New member | Level 2
2 years ago

DELETE ONLINE BACKUP

Hello, I have a problem, I have a message that I have run out of space in my basic dropbox, but my folders weigh 1.5 gb, however when I enter dropbox.com I see that I have 2.5 gb of information, a ba...
Computer Backup
Delete
Dropbox Backup
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Welcome aboard the forum, MarielaTSP2023. 

 

You can check if you’re backing up any files/folders on Dropbox here. 

 

If yes, please follow these steps to delete your backup. 

 

Let me know if that fixes the issue!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!