You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jon C.10's avatar
Jon C.10
Collaborator | Level 8
2 years ago

Disaster: Dropbox removing external disk support for Mac users :(

In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.   https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
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  • BenDBX's avatar
    BenDBX
    4 months ago
    Hi Everybody,
     
    We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article. 
     
    Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
    • This beta is only available to US-based users
    • You must be on macOS 15 beta
    • You must have an external drive that is APFS formatted and encrypted
     
    Please let me know if you have any further questions!
mymgraphics's avatar
mymgraphics
Helpful | Level 5
2 years ago

I am currently running Mac OS 13.2.1 and Dropbox version 163.4.5456 and it's working fine with my external drive. Which OS update has disabled moving the files to an external? I got asked to update my Dropbox app but I keep saying NO for now. Not sure how long before it just updates it automatically and tries to move all my files to my startup disk which has very little room left.

  • UKD's avatar
    UKD
    Experienced | Level 12
    2 years ago

    mymgraphics you can see the upcoming changes here: https://help.dropbox.com/installs/macos-support-for-expected-changes

     

    But here's the main one everyone is moaning about:

    • Changing the location of your Dropbox folder is no longer supported by macOS. 

    This we know is not true and is a "Dropbox is unable to support external drives". The reason we know it's not true is that there are other cloud based file sharing companies that do allow you to change the location of their folder in the new macOS 12.3+. I am looking at one right now (sync.com) and test bedding it.

     

    • fjazzfjazz's avatar
      fjazzfjazz
      Collaborator | Level 9
      2 years ago

      dropbox  you could at last clarify the language below:

       

      But here's the main one everyone is moaning about:

      • Changing the location of your Dropbox folder is no longer supported by macOS. 

      This we know is not true and is a "Dropbox is unable to support external drives". The reason we know it's not true is that there are other cloud based file sharing companies that do allow you to change the location of their folder in the new macOS 12.3+. I am looking at one right now (sync.com) and test bedding it.

      • mymgraphics's avatar
        mymgraphics
        Helpful | Level 5
        2 years ago
        But 12.3 is last years OS. I am running 13 Ventura

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