You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jon C.10's avatar
Jon C.10
Collaborator | Level 8
2 years ago

Disaster: Dropbox removing external disk support for Mac users :(

In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.   https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
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  • BenDBX's avatar
    BenDBX
    4 months ago
    Hi Everybody,
     
    We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article. 
     
    Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
    • This beta is only available to US-based users
    • You must be on macOS 15 beta
    • You must have an external drive that is APFS formatted and encrypted
     
    Please let me know if you have any further questions!
UKD's avatar
UKD
Experienced | Level 12

mymgraphics you can see the upcoming changes here: https://help.dropbox.com/installs/macos-support-for-expected-changes

 

But here's the main one everyone is moaning about:

  • Changing the location of your Dropbox folder is no longer supported by macOS. 

This we know is not true and is a "Dropbox is unable to support external drives". The reason we know it's not true is that there are other cloud based file sharing companies that do allow you to change the location of their folder in the new macOS 12.3+. I am looking at one right now (sync.com) and test bedding it.

 

fjazzfjazz's avatar
fjazzfjazz
Collaborator | Level 9
2 years ago

dropbox  you could at last clarify the language below:

 

But here's the main one everyone is moaning about:

  • Changing the location of your Dropbox folder is no longer supported by macOS. 

This we know is not true and is a "Dropbox is unable to support external drives". The reason we know it's not true is that there are other cloud based file sharing companies that do allow you to change the location of their folder in the new macOS 12.3+. I am looking at one right now (sync.com) and test bedding it.

  • mymgraphics's avatar
    mymgraphics
    Helpful | Level 5
    2 years ago
    But 12.3 is last years OS. I am running 13 Ventura
    • UKD's avatar
      UKD
      Experienced | Level 12
      2 years ago

      mymgraphics they changed it from 12.3 onwards so when the new update does finally arrive (apparently May I believe now) then you will be asked to update probably and then you will have your Dropbox folder moved.

       

      The fact that this isn't clear and black & white just goes to show how poorly Dropbox have been communicating with their customers. I think in total there have 3 maybe 4 press releases about the new change and all except 1 say that it's delayed because they want to ensure they're giving their customers "the best experience" 🤢

      • mymgraphics's avatar
        mymgraphics
        Helpful | Level 5
        2 years ago
        Thanks. I guess I’ll just buy a bigger SSD hard drive in May and use that as my StartUp disk.

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