You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jon C.10's avatar
Jon C.10
Collaborator | Level 8
2 years ago

Disaster: Dropbox removing external disk support for Mac users :(

In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.   https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
Desktop
dropbox business
Storage space
  • BenDBX's avatar
    BenDBX
    4 months ago
    Hi Everybody,
     
    We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article. 
     
    Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
    • This beta is only available to US-based users
    • You must be on macOS 15 beta
    • You must have an external drive that is APFS formatted and encrypted
     
    Please let me know if you have any further questions!
Nederkoorn's avatar
Nederkoorn
New member | Level 2

You can't mean this, can you? We pay for this! I want to be able to decide where I want to store my files, right?
Apple or you don't have to interfere with that, do you?
Internal drives are far too small, so the option to synchronize your Dropbox on an external drive should be back very soon.
I'm really outraged by this... this really doesn't make any sense!

ArthurPix's avatar
ArthurPix
Collaborator | Level 10
9 months ago

Nederkoorn I’m not sure to whom you are directing this complaint but I hope it’s not me, because we are in complete agreement.

  • jakobsjobom's avatar
    jakobsjobom
    Helpful | Level 6
    9 months ago

    ArthurPix I guess it's towards dropbox  right? I also agree to the criticism (against them) – this situation is a disaster. And the lack of communication is beyond unprofessional. And, there seems to be conflicting info depending on who you speak to. I personally have heard from the DB support that they ar NOT working on a solution, whereas other support staff members have stated that they indeed ARE working on it. Who knows? It really sucks.

    • juliolio's avatar
      juliolio
      Explorer | Level 4
      9 months ago
      I think the lack of clear communication on a situation over a year old, encouraging the mostly professional user side to maintain an increasingly untenable legacy setup is borderline criminal. If anyone has a suggestion for a service that functions well for Mac Pro users with external drives please let us know as I will be jumping ship in the coming months if there’s not clear indication soon.
      • ArthurPix's avatar
        ArthurPix
        Collaborator | Level 10
        9 months ago

        juliolio I’ve been using Sync.com on a very fast, 4Tb external SSD for more than a year now. It’s a bit more laggy than Dropbox, but extremely reliable. Canadian servers.

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