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Forum Discussion
Downgrading from Dropbox Plus. Will I go back to the storage I had before upgrading or to 2 GB?
Before I upgraded to Dropbox Plus I had about 20 GB on my account. When downgrading to Basic, do I still have the 20GB or will it be reduced to 2 GB?
You'll go back to what you had before (as long as none of it was promotional space which has expired).
- Mark
Super User II
You'll go back to what you had before (as long as none of it was promotional space which has expired).
Thanks!
My account is using just over 5 GB and has been that way more or less for at least the past 5 years without any trouble. I'm not sure what my total capacity was but I had lots of space available. Since I allowed the free trial of Dropbox Plus, and I didn't pay to continue it, my total storage has dropped down to 2 GB so I am 3 GB over. I did not change anything from my end but Dropbox has reduced my storage for no reason that I can see.
