You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jillian123's avatar
Jillian123
Explorer | Level 4
5 months ago

Dropbox Champions Gift Card. How to redeem it?

Hi everyone, 

I redeemed my points for a $50 gift card about two weeks ago but I havent received it. How long does it usually take to be delivered to me and how will i receive it? 

Thank you,

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi Jillian123 

    That is something you will need to ask Christie or Jessica direct. I'd suggest dropping them a message on the Champions Slack channel 🙂

  • Dansig's avatar
    Dansig
    Helpful | Level 6
    I'm also facing the same dilemma! I redeemed some of my reward points for a $50 Amazon Gift Card and saw the transaction had gone through in my notifications tab. My points were also slashed. That was it!
    After a day having not received any information or communication about the Gift Card's Credentials, I decided to reach out to both Christie (on the Advocate's App), and Jessica (in the Slack Advocate's Workspace). It's now going to two days without receiving any response from them! I hope all's well!
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II

      Dansig wrote:
      It's now going to two days without receiving any response from them! I hope all's well!

      Hi Dansig 

      Have you had a reply yet? 

      I do find they often do take a few days to get back to you, but, they do always do it 🙂

      • Dansig's avatar
        Dansig
        Helpful | Level 6

        Hi Mark,

        Thanks for reaching out to me. I already received the Gift card, but I haven't received a response. This means developing events have passed my query! 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!