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Forum Discussion

cm58's avatar
cm58
Explorer | Level 3
4 years ago

False Notice of Space Left

I keep getting notifications from Dropbox saying that I am almost out of space, but my actual usage is less than 50% full. How do I stop the messages and turn off the message number on the Dropbox ic...
Storage space
  • Megan's avatar
    Megan
    4 years ago
    Thanks for the added info cm58! 

    The "1" symbol you see there indicates you have an unread notification. It's not a space warning. 

    You can check for the notification by clicking on the icon itself, and make sure all the notifications are up to date.

    Can you give this a go?
cm58's avatar
cm58
Explorer | Level 3

Lori, Thank you for responding. It appears the account is linked correctly. When I click on the account tab I see that I have used 41.3% of my capacity, yet I still have a warning symbol on my Dropbox icon. Anything else I should check?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Thanks for letting me know more cm58!

Feel free to send me a screenshot of the warning symbol you see, so I can have a clear visual on this.

Thanks!

  • cm58's avatar
    cm58
    Explorer | Level 3
    4 years ago

    Lori,

    Here is the screenshot:

     

     

    Thanks.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Thanks for the added info cm58! 

      The "1" symbol you see there indicates you have an unread notification. It's not a space warning. 

      You can check for the notification by clicking on the icon itself, and make sure all the notifications are up to date.

      Can you give this a go?
      • cm58's avatar
        cm58
        Explorer | Level 3
        4 years ago

        That worked! Thank you so much Lori!

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