You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dtefft's avatar
dtefft
New member | Level 2
6 months ago

I can't see what's in my Dropbox that's causing my account to be out of space

DropBox states my DropBox is full however, they will not allow me to see what is in my DropBox so I can delete items. They make you upgrade. This is illegal practices.
Dropbox Basic
File access
Quota
Storage space
dtefft's avatar
dtefft
New member | Level 2
6 months ago

I have written to you letting you know it is illegal requiring people to upgrade because their DropBox is full. Yet you don't allow them to see what is in your dropbox. I got your little email saying to to "self help" well all your links are useless.

Your being reported for illegal activity. I warned you.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 months ago
    dtefft wrote:

    I have written to you letting you know it is illegal requiring people to upgrade because their DropBox is full. Yet you don't allow them to see what is in your dropbox.

    As has already been stated, Dropbox DOES NOT require you to upgrade to see your files when you're account is full. Please refer to the responses we've already provided above.

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