You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dtefft's avatar
dtefft
New member | Level 2
5 months ago

I can't see what's in my Dropbox that's causing my account to be out of space

DropBox states my DropBox is full however, they will not allow me to see what is in my DropBox so I can delete items. They make you upgrade. This is illegal practices.
Dropbox Basic
File access
Quota
Storage space
dtefft's avatar
dtefft
New member | Level 2

I have written to you letting you know it is illegal requiring people to upgrade because their DropBox is full. Yet you don't allow them to see what is in your dropbox. I got your little email saying to to "self help" well all your links are useless.

Your being reported for illegal activity. I warned you.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 months ago
dtefft wrote:

I have written to you letting you know it is illegal requiring people to upgrade because their DropBox is full. Yet you don't allow them to see what is in your dropbox.

As has already been stated, Dropbox DOES NOT require you to upgrade to see your files when you're account is full. Please refer to the responses we've already provided above.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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