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ob6gottablast's avatar
ob6gottablast
New member | Level 2
6 months ago

I see a folder with 265GB of data, but when I open it, it's empty.

Hi. Please help me.. I am on macbook pro 2015, macos storage management shows my dropbox folder to be 265.4GB, but when I click to see what is inside- it is empty. My plan is 2GB, so where are my fil...
desktop
Storage space
ob6gottablast's avatar
ob6gottablast
New member | Level 2
2 months ago

Hello, sorry for the late response, broke my arm. I do need the files inside the folder because I make music, and I fear some of my projects can be in the folder. Is there no way for me to view the folder with all of its files? ;(

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey ob6gottablast, I hope you're feeling better! 

If you locate your Dropbox folder using Finder and try to open it that way, does it look empty there too? 

Do you see your content when visiting your account online? 

  • ob6gottablast's avatar
    ob6gottablast
    New member | Level 2
    2 months ago

    Hello, so I tried opening it and was empty.. also for some reason I have three other dropbox folders but they take up no space. As for the website it still shows the same thing as the initial photo I sent and three small folders, no sight of the 265 gb

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hi ob6gottablast, are you able to view any hidden files or folders in your Dropbox folder, to see if the files are somehow hidden there?

      Is it possible that you have the Dropbox cache folder which is taking up this space?

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