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Forum Discussion
Lost bonus space
I use Basic Dropbox for almost 10 years. During my professional life I recommended dropbox to many colleagues, so I regularly owned an additional 0.5 GB because of that. Moreover, at some moment I bo...
Hm. (hesitating...)
I can't remember I ever instructed dropbox to make such a backup.
(Did dropbox initiated making this backup for some reason?)
Anyway, I don't need it. Deleted.
And, yes, you solved the problem!
Personal Dropbox space - Using 5.8 GB of 9.25 GB
Regular files (3.6 GB) - Shared files (2.2 GB) - Unused space (3.5 GB)So, it looks like I got my 9.25 GB space back, of which 3.6 GB and 2.2 GB are used, and ... I have my 3.5 GB unused space back.I dropped a 270 MB file in some folder and it appears after sync on dropbox.com.You solved my problem. I thank you very - very - much.(Too bad the regular support couldn't/wouldn't help me though....)
Walter
Dropbox Staff
Dropbox StaffIf you don't need the backup of that computer, you can delete it to make up some space Bo JustMe
Hm. (hesitating...)
I can't remember I ever instructed dropbox to make such a backup.
(Did dropbox initiated making this backup for some reason?)
Anyway, I don't need it. Deleted.
And, yes, you solved the problem!
Personal Dropbox space - Using 5.8 GB of 9.25 GB
Regular files (3.6 GB) - Shared files (2.2 GB) - Unused space (3.5 GB)
So, it looks like I got my 9.25 GB space back, of which 3.6 GB and 2.2 GB are used, and ... I have my 3.5 GB unused space back.
I dropped a 270 MB file in some folder and it appears after sync on dropbox.com.
You solved my problem. I thank you very - very - much.
(Too bad the regular support couldn't/wouldn't help me though....)
I am a college instructor and recommended Dropbox to many of my students. As a result I had 18 G of storage. Unfortunately I also had two accounts,one for School and then a testing account. Both accounts had my school email. When I signed, I signed into the wrongd account, changed password and when I signed in with the new password I had only 2 GB of storage and lost a lot of data. Any way of restoring the data?
- Rich
Super User II
JBH109 wrote:
Unfortunately I also had two accounts,one for School and then a testing account. Both accounts had my school email.
It's not possible to have two accounts with the same email address. If you had two accounts, the second one was with a different email address. Figure out what that other email is and you'll probably find the other account with the extra space you had earned.
