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Forum Discussion
My quota isn't correct
I have 9.8Gb of dropbox storage, I received a message to ask me to upgrade to the latest app version telling me that i had only 2.86gb of storage !
I obtained this amount following the purchase of ...
- Thanks Mark, I will upgrade and see if this works ok !
Jay
Dropbox Staff
Dropbox StaffI am disappointed that nobody is helping or even replying to my issue.
Shall I assume that there is no solution and I will lose most of my storage if I upgrade ?
Maybe there is a way to ask dropbox support ?
- Mark
Super User II
windyb - hi 🙂
You need to remember that this is mainly a user supported forum, not, a staff one (expect Monday through Friday).
In terms of the issue your account is showing as having 9.75gb of space. So no matter what version of Dropbox you use (mobile/web/computer etc.) you will have that as long as you are logged in to that account.
- Thanks Mark, I will upgrade and see if this works ok !
